Log into your My Phantom account to check the status of your sweater order if you placed it while signed into your web account. Once logged in, go to "My Details" and select "My Order History" from the top navigation drop-down menu. We will update your order history page with the latest details as soon as they become available.

Please note, if your order includes multiple items such as accessories, promotional gifts, or special offers, they may be shipped separately and will arrive within 5-7 business days.

If you’ve ordered a sweater with a special message on the product page, such as custom colors or sizes, please add the estimated business days indicated to determine when your order will arrive. This information is also available on the basket and checkout pages.